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Dec 27, 2008

Positive Response to the Interviewers

Dec 27, 2008
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How Much Salary you want?
Salary is not a constraint for a Prestigious Institution like yours. For me, Getting placed in your concern is a main thing.

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Where do you see yourself in the next five years?
I want to see myself as a project manager in a reputed organization, so that I can guide my team members about the hardships I faced, experiences I gathered, and leadership skills

What are you career options right now?
I am looking for a change, which helps me in growing with the organization and permits learning. It should give me the satisfaction of my contribution in the overall growth

Do you prefer to work in a group?
Yes definitely Sir. Basically I am a good team player, so that I can able to tackle people in groups easily sir.

Can you work under pressure?
I think working under pressure is an art. Every person cannot work under pressure. I can work under tremendous pressure ... my past experience has given me a lot of courage and experience to work under pressure.

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Dec 18, 2008

BPO or Business Process Outsourcing Career Tips

Dec 18, 2008
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Educations and Careers over the past two decades has undergone the deep changes. Until 20 years ago there were limited careers and standard routes to those careers. Today a student on the threshold of College Education or opting a Career is baffled by the Countless options before him. With the advent of liberalization and the opening of the economy to the international world, numerous career opportunities are being created all the times of country careers, career directions, career descriptions.

India has seen the limelight in the past few years shifting rapidly, first it was computer education and training in the early 90's, Y2K was the star during the closing years of the last century. Then as the dot com boom soared high, it was followed by B2B and B2C, followed by the SCM and CRM mantra. Today’s star goes by the name of BPO or Business Process Outsourcing. India is today at the core of the Outsourcing Revolution. However as outsourcing moves beyond just call centers and cost cuts, clients are looking for companies that can provide them with that competitive advantage and go with them where they can’t go alone.

Companies across the globe are favouring India - due its talented and educated work force. Read more about what BPO careers can do for you. As the BPO sector booms in the job market today, you could also get a seizable piece of the pie.

What's a BPO Career all about?
A BPO career revolves around the core activity of delivering business process outsourcing services. This involves voice (telephone) and non-voice (email, chat) based customer interaction services, transaction processing, telemarketing, technical support or analysing of customer specific data. It also involves back-end jobs such as claims processing and processing of Finance & Accounting transactions.

In a growing BPO organization, career opportunities exist across various facets of the business - extending from the core contact centre to support functions like HR, legal, marketing, quality, administration etc. Opportunities in the contact centre include customer support, telemarketing, technical support and multilingual support (which require people having knowledge of foreign languages like French, Spanish etc.). Opportunities also exist for experienced people from various backgrounds and industries. - like hospitality, services and the retail industry.

The booming BPO industry seems to very complacent with its success, for the pavilion at the Bangalore IT.com had just about a few big BPO or Call center players. Business process outsourcing jobs are increasingly being sent by American firms to the low pay nations, nation to register the highest growth in BPO jobs is India. Most of the Call Center services are now moving to the countries like India, Philippines, Russia, Mexico, China and Canada where cost is low which is huge savings for the companies outsourcing.

In a growing BPO firm the career opportunities exists across various parts of business, from core contact center to the supporting functions like legal, HR, quality, marketing, administration etc. Opportunities in contact centre involve telemarketing, customer support, telemarketing, technical support and multilingual support. Because of its vast English speaking population, India has become an ideal candidate for outsourcing US workload through business process outsourcing. English is a popular and well spoken language here. Indians learn English as their second language and are familiar with it. But speaking the global language is not the sole reason for this choice.

The fact that Indian labor is relatively cheaper than American, was also a valid argument for those in favour of outsourcing. Indian labour cost is almost one tenth as compared to American when it comes to the call centre industry in particular. That stems from the facts that Indian standards of living are lower than Americans and that Indian pay structures vary greatly from their American counterparts. So America saves costs and benefits from the same by outsourcing its work to India. Call centre units are not very demanding as far as qualifications and prerequisites are concerned. Most call centre jobs require a basic understanding of computers and a good grasp over English. And the urban youth of India are computer literate graduates with a command over English language. This is the ideal unskilled labor that the call center industry is looking for.

Call Centres in India
Call centrers are a phenomenon that has taken over the young crowd of metros in India by a storm. Its implications are social, cultural and economic. It is a new society of the young, rich and free, selling the new dream of an independent life to the regular desi.

With a bang in telecommunications and the boundaries of countries fast disappearing because of the Internet, the world is shrinking into smaller and smaller dimensions. It is getting slighter by the day and faster by the hour. Whether it is culture, arts or economy, you are no more in your own national space. The world has telescoped into one big melting pot of ideas. In this shrinking economy, India has made its presence felt in many fields. And the Call Centre industry is one of them.

India shining!
What started as a niche service provision has evolved into a whole new industry in itself. Call centers are organizations in countries where an offshore company services American customers for American clients. Although the business did start off with America, it is no more restricted to the United States only. Countries like Australia, Canada and The United kingdom have also started outsourcing their work to India. The work that is outsourced is from various industries like credit cards, healthcare products, personal care products and education.

Because of its vast English speaking population, India has become an ideal candidate for outsourcing US workload through business process outsourcing. English is a popular and well spoken language here. Indians learn English as their second language and are familiar with it. But speaking the global language is not the sole reason for this choice.

The fact that Indian labour is relatively cheaper than American, was also a valid argument for those in favour of outsourcing. Indian labour cost is almost one tenth as compared to American when it comes to the call centre industry in particular. That stems from the facts that Indian standards of living are lower than Americans and that Indian pay structures vary greatly from their American counterparts. So America saves costs and benefits from the same by outsourcing its work to India.

BPO and Outsourcing Jobs - A win-win situation
Reiterating the economists and the sociologists, the cheap labour in India owes its origin to the high rate of unemployment here. Hundreds of thousands of graduates are jobless and desperate for work in India. With higher studies only an option for the affluent, professionals too are facing increasing difficulties in recruitment. And as far as skilled labour is concerned, it is limited to few technical branches of work. Here is where the call centre industry fills the gaps.

Call centre units are not very demanding as far as qualifications and prerequisites are concerned. Most call centre jobs require a basic understanding of computers and a good grasp over English. And the urban youth of India are computer literate graduates with a command over English language. This is the ideal unskilled labour that the call centre industry is looking for.

Call center executives only need to be trained in soft skills that include voice neutralization and accent training. This helps to give them an accent more familiar with the people they are going to be talking to. For Indians, this is a smooth transition. Ours is not a country that has evaded the influence of the West and Americanism has seeped into our daily lives like ink on blotting paper.

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Dec 12, 2008

Are you Proud of your Achievements?

Dec 12, 2008
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Go beyond expectations and start to fill your career history with achievements that matter. (what career is right for me, retraining for a new career)

Look at your resume. Which part of it are you most proud of? Is it the section on your career achievements? Do you secretly wish you had a few more achievements listed in your resume?

In any organization, everyone has a role to play, responsibilities to shoulder, tasks to perform and targets to meet. But if you do all that, you are doing what others are doing -- that is, meeting expectations.

If, however, you go beyond the expectations, you enter into the zone of performance called achievements. You create achievements when you go the extra mile. Achievements are those performances that you never forget and always feel proud of.

Achievements are important to you for three reasons:

Scarcity
Scarcity is the very foundation of any economic system. Look around and you will realize that there are always fewer jobs in the market and fewer higher-level positions in an organization than the number of aspirants.

This means that whether it is getting a new job or growing within an organization, you need to stand out in the crowd.

One sure way to move up the pile is to have achievements under your belt. Achievements add the silver lining to your resume. Employers love employees who constantly think, perform and value-add beyond their expectations.

Self-worth
Recall how you felt when you last did something extraordinary. What were those feelings? When you deliberately strive and perform beyond the routine expectations, you enjoy greater self-worth, which is no small matter.

Personal growth
Doing repeatedly what is expected of you is a recipe for capping your own growth as an individual. You will never know the limits of your own potential unless you keep on stretching the limits of what you do.

So how can you create achievements? The process requires a deliberate effort on your part. Here is a roadmap:

Understand expectations
First, fully understand the expected outcomes. Only when you are clear about what is expected of you in a particular project, task or situation can you think about doing it better.

Think beyond
Ask yourself in what way you can exceed the expected outcomes. Can you finish the task sooner? Can you do it at a lower cost or with fewer resources? Can you bring some innovations into it? Can you suggest some improvement to the process for the future? Can you simplify it?

What matters most
As you brainstorm about what to do, you will be flush with ideas. Identify an idea that would matter most to your organization. Sometimes, finishing a task at a lower cost can matter more than doing it faster and vice versa.

Also, start with small achievements instead of trying something revolutionary at the beginning.

Imagine
Leave aside everything and imagine what it would take to accomplish what you are thinking of doing. Feel the excitement of creating such an achievement. See it written in bold letters in your resume.

Stretch
Next comes the hard part -- doing it. You may have to put in extra hours at work or face unexpected problems, including resistance from others. Persist with your plan and do it.

Savor the process
The process is as important as the result. Enjoy the journey of moving towards the intended outcome.

Celebrate your achievement
After reaching your destination, celebrate your achievement.

Finally, even if your superiors do not recognize your efforts and achievements, don't let the disappointment dampen your spirits. Any achievement is one more nugget to add to your resume. It will pay off in multiple ways, even if you cannot see it now.

Every day that you spend at work, you are actually writing your career history. How will you feel when you look back at your career in, say, five or ten years from now? Will you feel more proud of your career than you are today? Start doing something about writing your career history today.

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Dec 6, 2008

An Effective Career Search Engines: Some Online Tips

Dec 6, 2008
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An Effective career search engines is a trick, which every professional irrespective of any particular field should know. In the modern day highly competitive economic scenario, an Effective job search can act as a key to the success of an individual. In order to prosper and be a part of a successful career, it can act as a beneficial career tips of new career ideas, career search engines, good careers.

There are countless professionals who tend to suffer from stress related anxieties connected to the quest of the right job. Some of the best tips which will act as a tool for your Effective Job Search are discussed below:

Get Yourself Organised
You should always organise yourself properly before taking the plunge of the perfect job search. You should keep your resume, cover letter, academic certificates and proof of identity documents in place before embarking on your way. If you can just be a little more updated by making an employment portfolio of your own, then all the more better. If you can keep everything, organised from beforehand, then surely do not need to worry at all in the pre- interview stage.

Always Maintain a Hardcore Schedule
As a part of the preparation process for the job, it is advisable to maintain a schedule. The schedule is bound to keep you alert and motivated, so that you can follow it and appear for the interview. The schedule is a must if you want to be better prepared than your nearest competitors of career search engines.

Go for a break between schedules
A welcome break in between the schedules will provide you with the necessary phase of relaxation. Keep your mind free from the ongoing tension by listening to a bit of music, watching television and also chatting with friends if possible.

Analyse where you are
If you have to know, where you exactly stand, then do analyse yourself a little bit. When you are speaking to your prospective employer, then be very particular about what you utter. This will definitely put you in a good stead and make you feel confident about the upcoming result. You should also clearly listen to what the person on the other side tells you. Just cut out the unnecessary tension while examining yourself.

Take it Up as a Challenge
Be on your toes from the beginning and just take it up as a challenge. It will make you determined and geared up before you ultimately land up with the opportunity of proving yourself.

So, just follow these tips and walk up the new career ideas, career search engines, good careers.

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